Pro Storage Card Requirement and Suggestions

The requirement and choice for Pro Storage card are as below:

The camera supports UHS-I SD card with video speed class of V30. SanDisk SD (link for purchase from Jingdong Mall: link for purchase from Amazon: ) is recommended, and the card format should be exFat. There is no limit to the storage capacity of the card.

It is also recommended you use SD card with "Extreme PRO" instead of the golden card on the left.

The video speed class is of the latest standard issued by the SD card association, and the speed standard is as shown in the figure:

  1. The camera also supports to use SSD mobile hard drive of USB 3.0 or higher speed. The file format is recommended as exFat, and there is no limit to the storage capacity. (link for purchase from Jingdong Mall: link for purchase from Amazon: )
  2. When the mobile hard disk and SD card are used at the same time, the shot content will be preferentially stored into the former by default.
  3. When the user connects a new storage device, the camera will prompt for speed testing upon first video recording. The video recording may proceed smoothly only when the tested speed meet the standard. The user can also access the storage function in the camera setting, and manually test the speed of a storage device.


How to format SD card or hard drive with camera?

This function needs firmware v200 or higher version. 

Notice: After formatting with Firmware 200 Beta, you must plug in and unplug the storage device for normal use. With Firmware 201 or above, you can directly use the storage device after it is formatted without plugging in and unplugging.

For anyone having trouble with Insta360 Pro not recognizing SSD’s connected via USB type A or USB type C, this method has worked for me consistently:

- Shut down the camera

- Remove the USB-device

- Boot the camera WITHOUT the USB-device connected

- Wait until boot has completed entirely - try connecting with the app to make sure the device has completed the booting process

- Connect the USB-device

- If still not recognized -> unplug and replug the USB-device

- Done. It should now be recognized.


Here we would love provide some method, please try and feedback, we would try our best to help: 
1. do overwrite formatting on your SSD and make sure it's exfat format; 
2. check the disk partition table of your SSD, make sure there is no special setting and there is only one section; 
3. plug the SSD after the Pro is completely rebooted and ready to work.

Also, please make sure you plug it via USB port, not the type-C port.

I have a problem here with the T5 Samsung SSD. 
The camera doesn't even recognize the external drive on storage menu. Have already formatted several times as exFat. 
What to do?

Instead of the recommended SD card (Sandisk Extreme Pro 64Gb), is it the same to use the same but in microSD version?
I mean this one:

@insta360_36442 I've just received the Samsung T5 250GB and so far it's not being detected by the Insta360 Pro on firmware v2.0.1. I've formatted the drive as exFAT and it's recognised by Windows 10 on USB-C port.

@insta360_36442 there might be fragments after formatting, please unplug the drive and plug again after formatting, if it can pass the speed test, please feel free to use it.

I am going to order the Samsung T5 500gb drive.  However, I am trying to use my current Samsung 840 EVO 500gb drive and I keep getting an error when my Insta360 Pro is formatting that drive.  It says "formatted with fragments left over, please replace drive".  I can read and format this drive without any problems on my PC after removing it from my Insta360 Pro.  I have updated the firmware on the SSD drive to be the latest.  I also removed all partitions and then created just the one exfat partition and ran the format option again.  I still got the same message.  I later realized that I can still use this drive even though the format error message was received.  I unplugged the USB drive from the I360 pro and reattached it.  The SSD drive passed the speed test and it is recording fine (using real time stitching at 100mbs data rate).  

I think there might be some issues with the I360 Pro firmware on formatting.  The Samsung 840 EVO is well within specifications and appears to be working fine.  I will test later with 8k recording and see how that does.

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