Pro Storage Card Requirement and Suggestions
I am going to order the Samsung T5 500gb drive. However, I am trying to use my current Samsung 840 EVO 500gb drive and I keep getting an error when my Insta360 Pro is formatting that drive. It says "formatted with fragments left over, please replace drive". I can read and format this drive without any problems on my PC after removing it from my Insta360 Pro. I have updated the firmware on the SSD drive to be the latest. I also removed all partitions and then created just the one exfat partition and ran the format option again. I still got the same message. I later realized that I can still use this drive even though the format error message was received. I unplugged the USB drive from the I360 pro and reattached it. The SSD drive passed the speed test and it is recording fine (using real time stitching at 100mbs data rate).
I think there might be some issues with the I360 Pro firmware on formatting. The Samsung 840 EVO is well within specifications and appears to be working fine. I will test later with 8k recording and see how that does.
Pro Storage Card Requirement and Suggestions
@insta360_36442 there might be fragments after formatting, please unplug the drive and plug again after formatting, if it can pass the speed test, please feel free to use it.
Zenith Optimization
This seems to work reasonably well but I can't find the equivalent function for fixing the same issue beneath the camera (Nadir?). As the Zenith option was fairly hidden in the preview window, perhaps the Nadir option is elsewhere? Please can you advise where the button to fix this is, or how I go about it if no button exists for beneath the camera / bottom of the 360 image? Thanks in advance.
Zenith Optimization
@insta360_32753 bottom stitching optimization is different from zenith optimization, currently there is no bottom stitching optimization but we are studying this function and maybe it will be available in the future.
Stitching Box Tutorial
Stitching Box Tutorial

This function needs to connect Stitcher directly to insta360 Pro. The camera will stitch the tasks and save them to SD card once they are completed, which will not affect computer's performance.
(1) Please connect the camera in Stitcher under the "stitching box" panel.
(2) After successfully connection, files from the camera's SD/USB hard drive will be shown. Add files to the list to be stitched. The stitching will be completed within Insta360 Pro hardware, which will not occupy space or affect computer's performance.
(3) Stitching Box (stitching within camera) now only supports fundamental functions including stitching of photos (except for Raw) and videos. Other functions such as optical flow interpolation and super resolution can now be used only on the computer via stitching software. These new functions will gradually be added to Stitching Box through future updates.
The following video will be a tutorial in details teaching your how to use stitching box:
Optical Flow Interpolation Tutorials
Video frame rate adjustment and optical flow interpolation
Previously, exported videos retains its original framerate, and does not allow any manual framerate changes in the Insta360 Stitcher. For example, a video shot with 8K at 30fps must be exported as 30fps. If framerate changes were needed, users were required to use third-party software to process. Now insta360 Stitcher supports videos being exported with the desired framerate.
We have provided a "output framerate" option for optical flow interpolation, which allows the framerate to be increased by two times during video export. For an example, a 120fps video can be exported as a 240fps video, while 60fps can be exported as a 30fps video as well.
The following is a video tutorial giving you a detailed instructions on how to use optical flow interpolation.
Please feel free to contact our services and sales if there are any problems.
Chromatism calibration between lens in low light environment
When using Pro 200 Beta firmware to shoot and go live, the image color of different lens might be different.

example of chromatism between different lens
If you come across this problem, you can solve by following the instructions below:
1. Update your camera firmware to 201 or higher version.
2. Connect the camera via WiFi on App(1.1.1) or higher version or on PC (1.3.1). Turn off the indicator light in camera setting, or set "LED" as "OFF" in the camera menu.
3. Enter 'Low light chromatism calibration' in camera setting.
4. Then, put Pro in suitcase or box to keep it away from any light. Please make sure you see total black in preview, then click the calibration button below and wait for the calibration.


5. The calibration will complete in 2 min. If the calibration succeed, color deviation of different screen can be corrected. If the calibration fails, please check whether the Pro is kept away from light and try again.
Pro Storage Card Requirement and Suggestions
@insta360_36442 I've just received the Samsung T5 250GB and so far it's not being detected by the Insta360 Pro on firmware v2.0.1. I've formatted the drive as exFAT and it's recognised by Windows 10 on USB-C port.
How to capture and upload Insta360 Pro content to Street View?
Please visit our Insta360 store official website to find the Pro and its Street View package that includes a GPS module and USB extension cord.
Before you start, please first ensure that the camera firmware version has been updated to V201 or above.
Before you start capturing imagery, please insert the GPS module into the USB port at the bottom of Pro using the USB extension cord we include in the Street View package.
Without this extension cord, the GPS module may be too close to the Pro and may not be able to record accurate GPS data. Please also make sure the light on the GPS accessories is on and flashing before you start recording: content shot during this status will record GPS information. If the GPS module has not started flashing, you may need to adjust your position such that the GPS module has a clear view to the sky.
While you capture imagery, to ensure that the data you capture will be Street View compatible, please make sure that the content you shoot contains GPS information, videos are captured with resolution 8k@5fps, panoramic pictures have 3840x1920 resolution or above (with a ratio of 2 to 1), and videos are not divided into segments (before shooting, the “Video Seg” of the camera is set to “Off”). Please also use our Insta360 Pro camera control app to connect to, adjust the settings, and start and stop capture on the camera.
Please make sure that you drive under 37 mph to avoid motion blur.
For more help with Street View, please check out the Google Maps Help Center here.
Once you’re ready to stitch the imagery, please first ensure that, in the Insta360 Stitcher, gyroscopic stabilization is not enabled, and please also do not make any changes to the “Set and Preview” menu; otherwise, your imagery may not render correctly on Google Maps.
After you have finished stitching your 360 video, select “File” at the top of Stitcher to upload content to Street View. Log in with your Google account and choose the stitched 360 video that meets the requirement to upload.
Before uploading content to Street View, please carefully read and accept the Maps User Contributed Content Policy. You can check for your successful upload in the Street View app (Android, iOS).
Here is the video tutorial.
Stitcher 1.4.0 Function Updates
Stitcher 1.4.0 Update Function
I. The update functions of Pro Stitcher 1.4.0 are as below:
1. When previewing the stitching output, you can now adjust the color and customize various parameters to save as re-usable templates.
2. StitchingBox supports stitching and exporting RAW photos.
3. You can now upload 360 content to Google Maps Street View via the "File" menu.
4. Fixes issue that caused jittering in the first frame of videos exported after gyro correction.
5. Fixes the occasional issue of exporting content with inaccurate GPS info.
6. Optimizes the perspective adjustment function while previewing stitching output.
Please feel free to contact us via Service@insta360.com if there are any suggestions or feedback. You can also raise questions in Insta360 Pro Discussion at the Pro Forum.
II. Details about the function and use techniques.
In preview function of stitching effect, we added the new function of adjusting the color of the content (does not support Raw photos currently). You can adjust parameters including brightness, contrast, highlight, shadow, saturation, color temperature, tone and sharpness, and view the changes of RGB curve simultaneously.
If you want to save the color effect for later use, click the 'Save' button below the parameters or the button on the color scheme to add and save the current color effect as a new template for future use.


After adjusting the preview effect, click "save" and apply the current effect" in the lower right corner.
2. StitchingBox supports stitching and exporting RAW photos.
3. You can now upload 360 content to Google Maps Street View via the "File" menu. More details please refer to the article
'How to use GPS extended accessories to upload content to Street View?'
4. Fixes issue that caused jittering in the first frame of videos exported after gyro correction.
5. Fixes the occasional issue of exporting content with inaccurate GPS info.
6. Optimizes the perspective adjustment function while previewing stitching output.
Please feel free to contact us via Service@insta360.com if there are any suggestions or feedback. You can also raise questions in Insta360 Pro Discussion at the Pro Forum.